Privacy Policy
Last Updated: June 2024
Our Commitment
At AOPrinters ("we", "us", or "our"), we prioritize the privacy and security of your personal information. This policy explains how we collect, use, and protect your data when you use our printing services, website, or mobile applications.
Information We Collect
Personal Information
- Contact Details: Name, email, phone number, shipping address
- Payment Information: Credit card details (processed securely via PCI-compliant providers)
- Order Details: Printing specifications, design files, delivery preferences
Automated Collection
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- Cookies: Session cookies for functionality, analytics cookies for improvement
How We Use Your Information
Service Fulfillment
- Process printing orders
- Arrange delivery
- Provide customer support
Business Operations
- Improve our services
- Prevent fraud
- Comply with legal obligations
Communication
- Order updates
- Service announcements
- Promotional offers (with consent)
Legal Compliance
- Tax calculations
- Record keeping as required by UAE law
- Response to legal requests
Information Sharing
We only share your data under these circumstances:
Service Providers
Third parties who assist with:
- Payment processing (e.g., PayPal, Stripe)
- Shipping carriers (e.g., DHL, Aramex)
- IT infrastructure and security
Legal Requirements
When required by UAE authorities or to:
- Comply with applicable laws
- Protect against legal liability
- Prevent fraudulent activity
Security Measures
Encryption
SSL/TLS encryption for all data transmissions
Access Control
Strict employee access limitations
Data Retention
Only kept as long as legally required
Your Rights
Access & Correction
Request copies or updates to your personal data
Deletion
Request erasure where legally permissible
Opt-Out
Unsubscribe from marketing communications
Complaints
Lodge concerns with UAE data protection authorities
Policy Updates
We may update this policy periodically. Significant changes will be communicated through our website or email notifications. Continued use of our services constitutes acceptance of the revised policy.
Contact Our Data Protection Officer
For privacy-related inquiries or to exercise your rights
Email Us